UnitedHealthcare Provider Portal resources (2024)

FAQs

How to request access to UHC provider portal? ›

Medicare Advantage monthly costs

AARP/UnitedHealthcare is a poor choice for PFFS plans. PFFS plans aren't a popular choice since they are usually expensive and can limit your choice of doctors. For these plans, UnitedHealthcare has high prices, low ratings and limited availability.

The benefit lets you get over-the-counter items by going to any allowed stores. You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address.

Provider Web Portal means an internet based portal that provides access to Program Requirements, and provider specific information. Providers may access training materials, submit appeals and grievances, and receive notices via the Provider Web Portal.

Optum: Technology and data-enabled care delivery

Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.

Members generally like their health insurance plans.

UnitedHealthcare has 4.6 out of five stars for member experience, according to a HealthCare.gov survey that asked people to rank their medical care, doctors and ability to get appointments.

UnitedHealthcare failed to secure the personal identifiable information and protected health information of consumers during a data breach caused by a ransomware attack against its subsidiary Change Healthcare in February, a new UnitedHealthcare data breach class action lawsuit alleges.

UnitedHealth Group is reportedly under an antitrust investigation by the U.S. Department of Justice. Officials are apparently looking into the relationship between the company's UnitedHealthcare and Optum units. Shares of UnitedHealth Group tumbled following the news.

Use your $25 a month to get items like baby wipes, allergy products, pain relief medicine and more. You can also get everyday items like laundry detergent, soap and toothbrushes.

Can I buy soap and shampoo with my OTC card? ›

OTC items are not eligible for reimbursem*nt if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart.

Items that do not qualify include non-food and pet items, alcohol, baby formula, candy, chips, coffee shop items, desserts, fresh baked goods, soda, and tobacco. To check if an item is approved, members can download the Healthy Benefits Plus app, scan the product and it will advise if item is allowable.

You can use your card to buy things like: Food and fresh groceries, like meat, vegetables, and canned goods. Everyday items, like toothpaste, shampoo, deodorant and shaving cream. Household goods, like laundry detergent, paper towels and tissues.

Approved items include fruits & vegetables, meats, dairy & more.

OTC Food Benefit Card

It can be used to purchase eligible food items such as fresh fruits and vegetables, milk, bread, eggs. You can find a complete list of eligible items by clicking on this link: Full list of eligible items.

Where do I send my United Healthcare reconsideration form? Send the letter or the Redetermination Request Form to the Medicare Part C and Part D Appeals and Grievance Department PO Box 6103, MS CA124-0197, Cypress CA 90630-0023.

Select the Activate my One Healthcare ID link in the email you received. Select the enter the 10-digit activation code link on this page.

One Healthcare ID is an identity application that allows you to login to multiple supported applications with a single sign-in ID. How is this different from Optum ID? The difference is only in the name. How it works and your sign-in credentials remain the same.